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Product compliance assessment: what applies, what is missing, what to do.

From your technical data sheets, the agent identifies the legislation that applies to your product; a compliance expert performs the gap analysis: what is in place, what is missing, what to do.

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Smart thermostat in a hallway
The Cleo platform: the market map of a file, Brazil and its 27 states, the obligations by regulatory category
Compliance matrix.pdfper component and per market

Labelling. Missing: the WEEE symbol on the product; evidence expected, the label artwork; action, the labelling service.

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001Product compliance assessment

From

€399per product, per market
Request this service↗Our proposal includes the scope, costs and timeline.

The Cleo product compliance assessment, in short

The product compliance assessment tells you, for one product and the markets where you sell it, which legislation applies, which documents it requires and what is still missing. You receive a compliance matrix, an action plan with steps and budget, and a call with a compliance expert. From €399 per product and per market.

Who it is for
The manufacturer, importer or distributor who wants to know what must be in place before selling.
What you receive
The compliance matrix, the evidence required, one action for each missing item, the plan and budget.
Scope
One report per product and per market, obligation by obligation, component by component.
Not included
Laboratory testing: the assessment lists the tests to run, and they are ordered separately.
002Product compliance assessment

What the product compliance assessment includes

Blue electronic toy with buttons under a baby’s hands
01Compliance matrixThe status of every obligation, per component and per market.
Close-up of the grey side of a removable e-bike battery, blue port cover, CE mark and hazard pictograms
02Evidence requiredThe test reports, certificates and registrations you need, and the ones you already have.
Black cordless hedge trimmer resting on a freshly cut hedge, blue gardening gloves beside it, a gardener raking behind
03One action for each missing itemTesting, technical documentation, scheme registration, label fixes.
Charging an electric car at night in the rain
04Plan and budgetSteps, one-off and annual costs, by regulatory category.
Grey robot vacuum with a blue bumper coming out from under a sofa, bare feet by the window behind
05Call with an expertA call to walk through the results and set priorities.
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06Next stepsFor each missing item, the Cleo service that addresses it.
003Product compliance assessment

How the product compliance assessment works

01Your documents02The matrix03The plan
01You

You share your documents

Datasheets, bill of materials, target markets, sales channels, existing test reports and certificates.

02Cleo

The agent identifies, an expert decides

The agent identifies the legislation that applies in your markets; an expert performs the gap analysis: which obligation is in place, missing or in progress, with the evidence expected.

03Cleo

Report and action plan

Priorities, steps, budget, and the Cleo service that addresses each missing item. A call with the expert to decide what comes next.

Smart speaker in a living roomDatasheets.pdfBill of materials.xlsxExisting certificates.pdf
Close-up of the blue sheet-metal underside of a toaster, CE and UKCA marks, crossed-out bin, rubber feet
Files/Smart thermostat/Compliance assessmentEuropean Union · per component
Add evidenceMatrixActionsPlan and budget
#AreaStatusLegislation
1Safety and substancesin place(EU) 2023/988 · 2014/35/EU · 2014/30/EU · 2014/53/EU
2Energy and ecodesignin progress(EU) 2024/1781 · (EU) 2017/1369
3Product and packaging labellingmissing2012/19/EU · (EU) 2023/1542
4Manual and instructionsin progress(EU) 2023/988, Article 9
5Extended producer responsibilitymissing2012/19/EU · (EU) 2023/1542 · (EU) 2025/40
6Cyber resiliencein place(EU) 2024/2847
7Traceabilityupcoming(EU) 2024/1781
8Distribution and importin place(EU) 2019/1020 · (EU) 2023/988
9Post-marketin place(EU) 2023/988
Exoskeleton during the grape harvest
The Cleo platform: the missing items of a file, each action closed when the document arrives
004Product compliance assessment

The obligations the assessment examines, and their legislation

Safety and substancesGeneral safety, low voltage, EMC, radio, RoHS, REACH(EU) 2023/988 · 2014/35/EU · 2014/30/EU · 2014/53/EU · 2011/65/EU · (EC) No 1907/2006
Energy and ecodesignEcodesign requirements and energy label(EU) 2024/1781 · (EU) 2017/1369
Product and packaging labellingCE marking, WEEE symbol, battery label2012/19/EU · (EU) 2023/1542
Manual and instructionsLanguages, safety instructions, mandatory information(EU) 2023/988, Article 9
Extended producer responsibilityWEEE, batteries and packaging2012/19/EU · (EU) 2023/1542 · (EU) 2025/40
Cyber resilienceProducts with digital elements(EU) 2024/2847
TraceabilityDigital product passport(EU) 2024/1781
Distribution and importObligations of importers and distributors(EU) 2019/1020 · (EU) 2023/988
Post-marketAccidents, recalls, corrective action(EU) 2023/988
005Product compliance assessment

Our other fixed-price services

EU declaration of conformity.pdfready to signTechnical documentation.pdfin progressEMC test report.pdflaboratoryCE marking ↗Technical documentation and draft EU declaration of conformity, which the manufacturer signs.Grey inflatable paddleboard with a blue deck pad half inflated on pebbles, two forearms working the pump
MandateWritten mandate · EU addressEU authorised representative ↗An operator established in the Union to sell your products in Europe: written mandate, address, file, authorities.
006Product compliance assessment

Frequently asked questions about the product compliance assessment

01What is a product compliance assessment?+

In Union law, conformity assessment is the process demonstrating whether specified requirements relating to a product have been fulfilled (Regulation (EC) No 765/2008, Article 2, point 12). Cleo's assessment identifies those requirements for a product on a market, notes what is in place, what is missing and what to do, before testing and before the declaration.

02Am I allowed to sell this product in this market?+

Cleo finds every rule that applies to your product in each country, and tells you exactly what you need to sort out before you start selling.

03How do I know whether my documents are complete?+

The assessment goes through every obligation: in place, missing or in progress, with the evidence expected and the action to take. The agent matches your documents against each requirement, and the compliance expert focuses on what is still missing. See a fictional matrix, with no validated conformity.

04How does it differ from CE marking?+

The assessment tells you what applies to a product on a market, what is missing and what to do. CE marking is a separate service, from €3,800 per product.

05Is laboratory testing included?+

The assessment lists exactly which tests you should run. The tests are ordered separately from a laboratory.

06Can Cleo complete what is missing?+

Yes: every missing item points to the service that addresses it, from technical documentation to EU authorised representation.

Know what applies to your product before you launch it

From €399, per product, per marketRequest this service↗
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