faq
the questions we get asked.
what is compliance “as a service”?
You hand us all the compliance work for a product, for a fixed price. No software to learn, no consultant billed by the hour.
i don't manufacture: i import, distribute or sell online. is this for me?
Yes. Importers, distributors and marketplaces have their own obligations: checking documents, labelling, traceability. We handle them the same way, with a dedicated expert.
who does the work: ai or humans?
AI prepares the work: research, drafting, coordination. Experts check it and sign off every deliverable. You sign.
who will my expert be?
The person whose field matches the trickiest part of your product. You know them from the first conversation.
what does the fee include?
The applicable rules, the test plan and lab coordination, certifications and registrations, labels and the complete technical file, per product and market.
what fees come on top?
Lab, notified-body and registration fees, at cost. You approve them before they're committed.
how long does it take?
Mostly down to the testing needed. You get a step-by-step timeline from the start, kept up to date in your workspace.
which markets do you cover?
106 countries, including the European Union, United Kingdom, United States, Canada and Japan, plus export for customs and export control.
is my data protected?
Yes. Our ISO 27001 and SOC 2 certifications are in progress. Your documents stay in your client workspace and are used only for your file.
what if the rules change?
The enterprise plan includes continuous monitoring. For a single product, your expert tells you what changes and what it means.
who signs the declaration of conformity?
You do. It's your product and your responsibility. Our job: you sign knowing exactly what you're signing.